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The Impact of TikTok Marketing Trends on Brand Engagement: A Study of Airtel Nigeria in Katsina State

  • Project Research
  • 1-5 Chapters
  • Abstract : Available
  • Table of Content: Available
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  • NGN 5000

Background of the Study

TikTok, a rapidly growing social media platform, has transformed the landscape of digital marketing through its short-form video content and creative tools. Brands are increasingly leveraging TikTok to reach younger audiences, engage with consumers in an interactive way, and build stronger brand loyalty. For companies like Airtel Nigeria, utilizing TikTok as part of their marketing strategy allows them to tap into a vibrant community of users, creating engaging campaigns that go viral and spread brand messages in a unique and authentic manner (Ibrahim & Bello, 2024). In Katsina State, with its youth-dominated demographic, TikTok provides an ideal platform for Airtel to strengthen its customer engagement, especially among younger, tech-savvy individuals who rely heavily on mobile communication.

TikTok’s algorithm, which promotes content based on user preferences and interaction patterns, presents a unique challenge and opportunity for brands. For Airtel Nigeria, understanding how trends on TikTok can be aligned with their marketing objectives is crucial to effectively engaging users and boosting brand visibility. Katsina State, with its evolving digital infrastructure and growing mobile user base, serves as an interesting case to study the impact of TikTok on brand engagement in regions with varied levels of digital penetration (Umar & Mohammed, 2023).

This study aims to explore how Airtel Nigeria leverages TikTok marketing trends to enhance brand engagement in Katsina State, providing insights into the effectiveness of social media trends in the context of mobile network marketing.

Statement of the Problem

Despite the increasing popularity of TikTok in Nigeria, especially among younger consumers, there is limited empirical research on the platform's role in driving brand engagement for companies like Airtel Nigeria. While TikTok offers numerous marketing opportunities, the specific impact of TikTok trends on brand engagement in less urbanized regions like Katsina State remains understudied. This research will address the gap by examining how Airtel Nigeria's use of TikTok marketing trends influences customer interaction and engagement in this unique market.

Objectives of the Study

  1. To examine the influence of TikTok marketing trends on brand engagement for Airtel Nigeria in Katsina State.

  2. To assess how TikTok trends contribute to increased brand visibility and customer interaction with Airtel Nigeria.

  3. To investigate the challenges and opportunities of using TikTok for marketing in Katsina State.

Research Questions

  1. How do TikTok marketing trends influence brand engagement for Airtel Nigeria in Katsina State?

  2. What impact do TikTok trends have on brand visibility and customer interaction with Airtel Nigeria in Katsina State?

  3. What challenges and opportunities does Airtel Nigeria face in leveraging TikTok trends for brand engagement in Katsina State?

Research Hypotheses

  1. TikTok marketing trends significantly enhance brand engagement for Airtel Nigeria in Katsina State.

  2. TikTok trends positively affect brand visibility and customer interaction with Airtel Nigeria in Katsina State.

  3. Airtel Nigeria encounters significant challenges in using TikTok marketing trends effectively in Katsina State due to infrastructural and demographic factors.

Scope and Limitations of the Study

This study will focus on Airtel Nigeria's use of TikTok marketing trends to drive brand engagement in Katsina State. Limitations include potential biases in customer self-reported engagement metrics and the challenge of isolating the impact of TikTok trends from other marketing strategies used by Airtel.

Definitions of Terms

  • TikTok Marketing Trends: Popular and viral content or challenges on TikTok that brands can leverage for marketing purposes (Ibrahim & Bello, 2024).

  • Brand Engagement: The level of emotional connection, interaction, and loyalty a customer feels towards a brand (Umar & Mohammed, 2023).

  • Social Media Marketing: The use of social media platforms to promote products, engage with customers, and build brand awareness (Ibrahim & Bello, 2024).





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